Service Management Software News


Field service needs humans, robots won't take over soon: Manuel Grenacher, Coresystems
About two months back Coresystems, the field service management software provider, announced the U.S. launch if its crowd service platform, which it claimed to be an Uber-like platform that uses crowdsourcing to instantly connect qualified ...

Fast-Growth MobileLogix Appoints Scott Hines as New CEO
Marketwired (press release)
MobileLogix is a cloud-based, software-as-a-service that allows businesses to track and manage labor resources, equipment, and materials. Its SmartField predictive technology provides productivity analytics that forecasts field service management needs ...

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Small Business Trends

20 Online Appointment Scheduling Apps
Small Business Trends
Clients can see appointment availabilities on a shared calendar, and schedule, track and manage appointments, consequently streamlining the whole appointment scheduling process for both parties. The software includes booking links that businesses can ...

FieldEdge, ReviewBuzz Partner to Improve Customers' Online Reputation Management
FieldEdge, the leading provider of field service management software, today announced its new partnership with ReviewBuzz to provide FieldEdge customers with a fast, easy way to improve online reputation. With the new integration, homeowners will ...

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Plunge Daily

The advantages of omni-channel customer engagement platforms and tips for effective sales and brand building
Plunge Daily
However, led by evolution, retailers are using software like field service management for before-time workforce scheduling. They are also using route optimization software for swift delivery. Consistently adding value to their services, retailers are ...

Software provider Loc8 reveals its brand new edition at CeBIT Australia!
The platform provides service organisations the visibility, flexibility and control in a simple to use hosted solution to manage jobs, technicians, quotes and even take payments directly in the field with their mobiles. With its built-in reports and ...

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Business Wire (press release)

ServiceNow Launches Customer Service Communities
Business Wire (press release)
Growing faster than the customer service software market overall, ServiceNow Customer Service Management has been lauded as an innovative approach to customer service over CRM-based tools. While traditional CRM focuses on ... With Customer Service ...

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